Dedicated to Delivering Excellence
Everyone has a story. Here is ours.

The Begining
What started as a simple collaboration between two family members quickly evolved into something much more.
Founders John and Mark recognized an opportunity to provide exceptional service directly to their clients than what was in the market. To make a bigger impact, they brought in a strategic business partner, Rakesh, to expand their expertise and capabilities. Together, they transformed a small consulting effort into a dynamic partnership, driven by a shared vision for innovation and excellence.
The Why
Mark, John, and Rakesh recognized an opportunity to deliver the quality of service their clients deserved. With a vision for better client experiences, they founded their business on the values of Excellence, Transparency, and Commitment—ETC. Since 2010, these core principles guide every interaction and decision, ensuring they consistently exceed expectations


The Who
We proudly serve government agencies and critical infrastructure organizations worldwide. Our clients range from U.S. federal, state, and local governments, to transportation and government services contractors, all of which depend on modern and secure IT solutions. We focus on enhancing the efficiency, security, and reliability of these vital services. With our global reach and expertise, we deliver tailored, cutting-edge solutions that meet the unique needs of each client, ensuring smooth and secure operations in an increasingly digital world.
Choosing the right IT partner is a big deal—it’s personal and important. With so many options out there, it can feel like navigating a foreign language. At ETC Solutions, we’re committed to building relationships based on partnership and trust. We’re here to simplify the complexities of IT and provide solutions that make sense for you. Our goal is to be more than just a service provider; we aim to be a trusted partner who is dedicated to your success.
Founded on 3 Core Values
Excellence
When you partner with ETC Solutions, you choose a commitment to excellence that drives every aspect of our service. From the initial consultation to ongoing support, we focus on delivering exceptional value and achieving outstanding results for your organization. Experience the difference that excellence makes with us.
Transparency
When you choose ETC Solutions, you choose a partner committed to transparency in all aspects of our service. Our dedication to openness, honesty, and clear communication ensures a collaborative and trustworthy relationship. Experience the benefits of transparent technology solutions with us and build a future of mutual success.
Commitment
When you choose ETC Solutions, you choose a partner that is committed to working with customers and stakeholders through thick and thin. We work through some of the biggest critical challenges and projects for large enterprises and agencies. To accomplish these projects with excellence, we take a proactive problem-solving approach to ensure that your technology needs are met with the highest level of service.
A Team Built on Experience

Mark Angell
President
As the Co-Founder and CEO, Mark is an accomplished leader and innovator in the information technology and services industry. His combination of technical depth and business acumen sets the tone for the company to embrace constant innovation, continuous improvement, and quality delivery. Skilled in cloud architecture, infrastructure, identity management, application delivery, analytical skills, requirements analysis, enterprise software, and enterprise architecture, Mark and his team can help organizations modernize, secure, innovate, and enable scalable growth as needs evolve.

John Maine
Vice President
John Maine brings over 35 years of expertise in Information Technology, guiding organizations to understand current challenges and strategically plan for the future. As a Microsoft Certified Systems Engineer, he has deep experience in Enterprise Architecture, Network Design, Network Engineering, System Administration, and critical functions such as Migration, Backup and Recovery Operations, and Disaster Planning.

Rakesh Chadha
Chief Enterprise Architect
Rakesh started ETC Solutions with Mark Angell in 2011. Apart from managing ETC’s affairs and growth, Rakesh is a very competent and experienced technologist. As Chief Architect for ETC Solutions, Rakesh helps customers solve some of the most complex and time critical challenges in infrastructure and applications. Certified in multiple platforms including Microsoft Azure, AWS, Oracle to name a few, Rakesh has designed and implemented some of the most complex systems in the world for government agencies and commercial customers. With an eye for efficiency and affordability, Rakesh designs and integrates systems in a lean, scalable, and secure way to meet evolving mission needs.
Comprehensive Certifications + Achievements
Credibility Matters
Our team at ETC Solutions is built on a foundation of extensive experience and expertise, with over 75 industry certifications and working with over 30 leading technology solution companies. This wealth of knowledge and strong network enables us to tackle complex challenges, implement cutting-edge technologies, and deliver innovative and reliable IT solutions that meet the highest standards of excellence.
Our team provides premium services and expertise, backed by our elite certifications and industry partners. We comply with the highest data handling standards, stay ahead of regulatory requirements, and leverage our national footprint to maintain deep relationships with our technology providers. This ensures that we provide our clients with better-trained service personnel and the most advanced products and packages to support their unique needs and goals.

Network Certifications
Networking certifications validate skills in designing, implementing, and managing network infrastructure. They ensure seamless communication and robust security across complex networks
CCIE-RS (Written)
CCNP
CCNP-Datacenter
CCNP-Security
CCNP-Wireless
CCNP Routing and Switching
CCSP
Cisco NAC Specialist
Cisco Firewall Specialist
Cisco IOS Specialist
Cisco Certified Network
Cisco Certified Network Assistant
Cisco Unified Contact Center Express Scripting and IVR Design
Cisco Unified Contact Center Express Specialist (IVR and ACD)
Cisco Certified Network Professional (CCNP Collaboration)
Cisco Certified Network Professional (CCNP Voice)
Cisco Certified Voice Professional (CCVP)
Cisco Certified Network Associate (CCNA)
Cisco Lifecycle Services for Advanced Unified Communications (650_251)
CCNA Routing and Switching
CCNA Voice
JNCIA-Cloud
F5 303-BIG-IP ASM Specialist
F5 303-BIG-IP APM Specialist
F5 302-BIG-IP DNS Specialist
Cloud + Virtualization
Cloud and virtualization certifications equip professionals to manage and optimize cloud-based and virtual environments. These credentials are crucial for leveraging cloud computing’s scalability and efficiency.
AWS Solutions Architect Associate – Amazon Web Services
VMware vSphere 5.5 Install, Configure, and Manage
VCP4 Certified
VCP5 Certified
VCP5-DCV Certified
VCP6-DCV Certified
NSX Training 2016
Nutanix Certified
Oracle 9i System Admin Training
Oracle 19c Certification
Oracle Weblogic 12c Certification – OCA, Oracle Certified Associate
Oracle 10gR2 Certification-OCP, Oracle Certified Professional
Oracle 10gR2 Certification-OCP, Oracle Certified OCA Oracle Certified Associate


Security Certifications
Security certifications validate expertise in protecting information and systems. They are essential for identifying vulnerabilities, implementing security measures, and responding to cyber threats.
CompTIA Security+ce certificate
CompTIA Security+ Certification
CompTIA Network
CompTIA A+ (1,001,1002)
CompTIA Network+ (N10-007)
CompTIA Security+ (SYO-501)
BMC Certified Administrator: BMC Remedy AR System
BMC Remedy Approved Certified Consultant
BMC Certified Professional
McAfee/Trellix HBSS
ITIL 4 Foundation Certification
ITIL V3 Foundation
System Center Configuration Manager 2012 SP1 and 2007 R3 Design and Implementation
System Center Configuration Manager 2007 R2 Design and Implementation
Deployment of Windows 10 / Windows 8 / Windows 7 using MDT 2013 CU2
Microsoft’s Geek Week Training in Image creation/deployment and Hyper V design
HDI Desktop Support Technician Certificate
Dell EMC DECA-ISM
EMCIE
PMP Certification
Certified SCRUM Master
Contact Center + Communication
These certifications focus on enhancing customer interactions and streamlining communication processes. They are vital for managing call centers, designing IVR systems, and improving operational efficiency.
NICE inContact Uptivity Call Recording and Performance Monitoring
Verint / Witness Call Recording Implementation and Administration
Interactive Intelligence 2.4 Upgrade Certification (Genesys)
Interactive Intelligence 2.X Core Technology Certification (Genesys IVR/ACD Design)


Microsoft Certifications
Microsoft certifications demonstrate proficiency in managing, deploying, and troubleshooting Microsoft technologies. They are essential for IT professionals working within Microsoft environments.
Microsoft Certified Technology Specialist
Microsoft Certified IT Specialist
Microsoft Certified System Engineer Internet
MCSE 4.0
MCSE Windows 2000
Microsoft Windows XP Professional
Managing Microsoft Exchange Server 2003
Exchange 5.5 and 2000
MCP Certified, 2003
Small Computer System Specialist Course, TDN Course
A+ Certified, 2000
MOS Certified, XP
Network + Certified, 2002
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